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RTMC Launches Online Payments, Promising a New Era of Enhanced Services



Minister of Transport Fikile Mbalula and Road Traffic Management Corporation (RTMC) has announced that motorists can now pay for all driving licenses online.

Mbalula is convinced that digital payment points will reduce queues and corruption in the driving license testing centers (DLTC

“The ultimate goal is to eliminate queues once the full suite of online services has been implemented”, the RTMC stated.

ALSO READ: RTMC looks at extending driver’s license renewal period, says Mbalula

South Africans have associated traffic-related services with inefficiencies characterized by lethargic customer service, long queues and corruption. Mbalula

“We have taken bold steps to modernize our systems and move with the digital wave to improve service delivery.

“The era of long queues and service centers closing at 3:30 p.m., forcing workers to take time off from work to access traffic services, will soon be a thing of the past,” he added.

Mbalula has assured frustrated motorists that online services are giving priority to The Vanir-exoduss.

“These services will give impetus to a new The Vanir-exodus-centric service model,” says Mbalula.

He also said that implementing these services breaks with the past and ushers in a new era marked by the Khawuleza ethos.

“The processes for licensing vehicles, learners and drivers have long been a ubiquitous challenge,” he said.

Disadvantage

Mbalula announced that the ticket machine had been sent to Germany for repairs earlier in February. The device is back in service, but there is a backlog of 2.1 million cards, exacerbated by the machine downtime.

It is estimated that this backlog will not be cleared until September 2022.

“Card production is in full swing and work is underway to clear the backlog. In the two weeks since the production process resumed, the DLCA has produced 128,436 driver’s license cards,” said Mbalula.

READ NOW: Will the grace period for renewing the driver’s license be extended beyond the March deadline?

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